SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
юбка прекрасная, очень пышная (3 слоя сетки, и нижняя юбка из плотной ткани). есть странный запах,надеюсь, после стирки уйдет. При доставке было сообщение об отмене заказа, написала продавцу,тот ответил, что всё в порядке,просто не обновился трекер. И вот всё получила) спасибо продавцу!
It is indeed beautiful just needs a bit steaming/ironing Follow me on IG/pinterest @shanelthefox
Excellent lush skirt, took to the dress-shirt, looks Fire)
That's an awesome skirt! Very lush. Took for a photo shoot on the ice Baikal, I will make pictures, I will add a review!
Received quickly, very satisfied
When I saw this skirt I immediately fell in love with it. It’s just the perfect description and lots of volume. I need to buy different colors of these. Thank you store
Is beautiful!!!!! Really like the photo, have 1, 67 tall and was the right time arrived fast and reliable.
Its better than pictures!!! Lots of material and looks expensive!! Well packaged
She arrived in 12 days, the skirt is beautiful, great Volumen, 3 layers of tulle and 1 tube skirt of satin underneath.
The skirt is very beautiful, as in the photo. and still very fast delivery. thank you very much to the store. I'm very satisfied.
Excellent product. Met all expectations.
Great! Thank you so much
Superbe jupon Merci
Very beautiful, is much volume !!!
Серый цвет очень красивый и нежный, юбка шикарная, все отлично, 3 слоя фатина и подьюбник, очень довольна. Спасибо и всего доброго вам. Пришла быстро.
Very lush skirt, fat tight and keeps the shape.
The skirt is very lush, surpassed all expectations. I'm very happy with the purchase. Thank you store.
Very happy with this skirt
Beautiful skirt and fast shipping! Thank you!
Skirt super! Out!
Chic skirt, as in the description, keeps the volume well
Beautifule! Thank you❤
Юбка на высокую стройную девушку с тонкой талией !! Мой рост 162 и я как баба на чайнике в ней.Пожалела,что купила .Да и гладить ее очень сложно .
Для тех, у кого внутри живет принцесса. Прикольная юбка, но пожалуй в бежевом цвете мне не очень нравится желтоватый оттенок. А так - пышно, шелестяще, принцессово.
beautiful, quick delivery to the UK. Im very pleased.
Thank you very much for such a lush and beautiful skirt! Arrived in twenty days, sent on the second day since the order.
Perfect! Exactly as on the picture. Thank you
Very beautiful skirt! Not standard, however, will have to use it to shocking the audience, but nothing :-) Thank you!
Fatin is harsh, does not fall down, as in 1 photo, but is a stake. Sorry (
Very cool. The waist gives quite a size and the layers of thick and rigid tulle give a lot of volume.
Cool skirt! Three layers and lining, looks very expensive and rich. On my height 162, weight 54 is ideal with heels and crosses!!! Delivery is fast. I recommend.
The skirt is more fluffy than in the photo and the fabric is very stiff
Decent skirt, lining to the knee. At the waist 74 cm comfortable
Cooler Tüll Rock
Cool skirt. Lush. Beautiful. I recommend to buy. I'll post the photo later.
The skirt corresponds to the description of the store
Product description corresponds! !! Exact parameters, chose m!!! Delivered exactly in time!!! thanks to the store, a great gift for the new year!!!
Good, but I thought she wasn't so lush.
Super RECOMMEND salesman and commodity 100% consistent with the description
Skirt cool, very decent
Excellent skirt, lush, petticoat short, mesh good, beautiful color
Not as soft as expected but nice. Came in 10 days, wow!
beautiful thank you dear friend