SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not so fluffy
Wonderful brush. What I was looking for. Thank you!
The product corresponds to the description, the track is not tracked, to the MOS region. Mesyatz and 2 Days, in the ostolny all the norms!
Normal smear, foam does, used once dropped 2 villi. The handle is heavy a little.
All ok and fast, thank you
Great. A couple of hairs dropped at the first wash. Feels like a real hair. I think it's natural.
Works well with shaving soap, suitable for vegans as it does not use animal products for the brush - all synthetic, but works well!
Good brush, but the handle is short. I drove from Latvia, that is very fast.
Handle aluminum. Soft, I advise everyone! True delivery took 65 days because of the new year and 11.11
Delivery more than two months.
I ordered my husband for February 23. Let it lie, it came to the defense, I will not unpack, the smear itself has weight! added to my desires, maybe my son will take, if my husband likes it, I will wait for him and a plate
Very quickly came the parcel. In one envelope put the second order from another store, very convenient. Thank you to the seller.
All excellent thanks to the store
Fast delivery with track. Bristles do not seem to climb. I recommend
Yakisniy's goods. Shipping Dovga. The goods do not respond.
Fully corresponds to the description. Heavy due to aluminum handle. Pile is elastic, well packed, does not shed.
Cool. Soft. Light, I really like
Excellent brush, after washing and first shaving, no hair fell! foam beats well. I recommend!
Great brush. Soft!
Bristles on the brush 100% natural!!!
Very soft bristles (artificial)
As in the description, soft, that is necessary. at the first shave, a couple of hairs climbed out, let's see how enough. and so I recommend!
Well, dougha delivery, and the track does not respond, and so everything is OK
Good brush. Can be used for sexual games, and I painted her car. What else is it necessary for the right hand? :-)
Very fast shipping. This brush is better than a common cheap analog with a wooden handle, which went for 3 months. I recommend this
Verry good product. I recomandate
Delivery to Kazan fast brush chic.
Delivery is very fast-three weeks. Wonderful!!! Thank you very much to the store! Everything corresponds to the description. The handle is small, but heavy, you want to hold. Sizes in the photo.
Good brush. Ordinary.
Normal brush, thick brush, metal handle. I think it will be good to use. I'll give my barber. Then I will add a review of his opinion from practice. Shipping tracked. The store is reliable.
I had problems originally with shipping but they are now sending them out quickly. great brush with a nice base. there is no protection on the item so expect dings or dents on the base.
Shaved a couple of times after the purchase-i like it. A good smear for your money.
Everything is super! Store prosperity!
Soft pleasant can be taken
Looks very good.I will leave additional feedback after use.
Very good smear, i recommend the store
Very pleased, nice products
Доставка ужасно долгая товар отличный