SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
preciosas como en la foto
ICH mochte diese gläser.
Punkte mochte, für ihre geld, ganz. Wir angekommen gut verpackt, in einem fall und ein tuch für reinigung gläser. Entspricht die beschreibung und bild.
Schöne sonnenbrille, sehr robust, wird auftrag Mehr
Sublime, trop contente
Sehr schöne gläser. Danke für die geschenk. Unerwartete, aber schön. Verkäufer empfehlen.
Super j'ai aimé
Sie tun nicht blick wie ICH vorstellen. Einfache gläser.
Gläser sind ausgezeichnete, ICH empfehlen verpackung super
Sehr Schön brille!
Super. produit merci
Akiniai labai gražūs ir geri. Pristatymas greitas. Rekomenduoju. Ačiū.
Packaging is the best, also the store put a gift. Thank you very much. I recommend this seller
Come quickly. The frame is translucent. I liked everything.
Muy bellos, me encantó
the same as the pictures thanks store
The product corresponds to what is in the photo.
Glasses are charming, very comfortable sit on the face, look cool. Spaso a wonderful store
Beautiful sunglasses, elegant, recommended!
I liked everything!
Good glasses. The parcel came on time
Second time you bought it, wonderful as always, I love it, fantastic shipping took only 10 days, I'm happy :)
Lovely glasses. My wife really liked it. Packed in the highest category.
Fast delivery, beautiful, very well sit and can be seen.
Excellent glasses, in a case, plus a napkin. Came fast
Very cool glasses. Stylish. The store put the keychain as a gift. Purchase is very satisfied
Товар пришёл до Тюмени за 17 дней! Лучи очень качественные, не дешевый пластик. Упаковано все на 5+, даже на подарок не стыдно такие купить. Все стразы на месте. Приятный подарочек от продавца! Закажу в другом цвете! Выглядят не дёшево! Рекомендую товар и продавца!!!
beautiful glasses, thank you.
this is the 2nd pair I have bought. I'm very pleased with both purchases, very quick delivery.
Заказываю не первый раз, все нравится
Very nice are worth your price
Very cool glasses, stylish, in a case. Thank you for the gift, a little cute keychain on the keys.
Cool.! They sit like poured! Don't think about it!
I liked the glasses very much. Beautiful.
בול כמו בתמונה אכותיות הגיעו עם נרתיק ומנקה משקפיים ומחזיק מפתחות ממש יפות. הגיעו תוך שבועיים
Everything is fine! The second time I order, the second time I'm happy. Delivery month.
Good, I thought the crystal would be a little darker, but overall good product
Just super... thank you... well done...
All is well. Thank you for the present.