SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great swimsuit. great store.
Cool swimsuit, fast delivery, on its size M ordered L, everything came up perfectly!
A good swimsuit, I liked it. Only the elastic band is large, it will be necessary to sew a little. Thank you
качество 4 из 5, сам материал
Swimsuit bomb. On my parameters: 2nd breast size, waist-69, ob-90, I wear 44r-r, I ordered m and came up as a glove, straight as I like. Unity vennoe-this delivery, promised accelerated, if I order 2 products, I ordered and eventually waited for the parcel for more than a month. I got it, so I got it. I ordered 25.02, the Mail to Balashikha (Moscow region) came 30.03
All as in the picture, satisfied.
Super swimsuit, immediately ordered a second for her daughter, I recommend
Fast and very nice cash
beautiful and even better than the picture
Very happy with the product, better than I expected, it arrived in 15 days in gran canaria, mido 1,67 and weight 78k, I ordered size M
good, the top is a little big for size 34, XS
This gorgeous, I come in the right time and it looks perfect, I loved it
Superb I go on recommended other
It looks great.
This is a very beautiful swimsuit sooo stunning and looks just like the picture advertised!!! I bought a L and it sits like a glove on me!
Viene un poco pequeño
prosta super , vsem savetuy
Доставка 3 недели , купальник Мега крутой , все как на фото , рекомендую .
Mooi item voor dit geld. Het is meer voor jonge dames. Maat L is te vergelijken met S/M. Snelle verzending. Thnx verkoper
купальник крутой,мне понравился.хорошего качества,есть маааааленькие недочёты,но я закрыла на это глаза.быстрая доставка.рекомендую
Класний. Трошки стирчать нитки, але це не проблема. Посилка прийшла в Україну за два тижні
отличный купальник. качество материала на высоте. есть небольшие ошибки в крое, но это легко поправить.
really cute just a little big
excellent taille grand 85G le S me va parfaitement
купальник клёвый,и доставка быстрая,но походу такой фасон больше для худышек,складки некрасиво смотрятся.и в груди малы.надо худеть
Worth your money
Super article, taille un peu petit, faut prendre grand même très grand.
Как на фото, очень понравился! Спасибо
купальник мега крут. не запаха, не ниток нет. сидит идеально. всем рекомендую
Came quickly, the swimsuit is normal, the panties immediately replaced and changed
Product accurate. it took 2 months to deliver, blame it on the pandemic. if buyer do not mind waiting, i recommend buying this. If buyer cannot wait, i recommend buying items locally rather than waiting 2 months.
It looks great. Size well also
It looks very nice I haven't tried to see the size yet but I'll leave additional comments
Beautiful, but size is a small thing
I love the bikini set! True to size, no odor, comes with padding in the bra, it feels good, fits well! Recommend!
i am so satisfied..
Exactly as the picture