SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK goods consistent with the description
All good, the size is as described.
Pretty fast delivery to Canada. Still at least a month but much faster than usual.
it was very nice but way to short from the shoulders to the crotch im 5 foot tall and it is very big in the beast and belly area but from the shoulder to crotch very short I got an xxxl
Only very roomy to the buttocks and can therefore cheeky be worn. A little parental
Swimsuit, Super!!! Well sewn, corresponds to the size, fast delivery. I recommend the store.
We already use them and we're 100% satisfied.
Loved, very happy!!
I am very happy with my purchase. The item is very nice and the store is terrific. Thank you.
I like the print, but it’s a bit short for my height (172cm), stretching and feeling uncontrollable. I bought over 5 swimsuits like this, but only this one didn’t fit.
It's a good product and I arrive relatively fast
i was surprised to see this item delivered so fast. less than three weeks? that's quick for Ali if you know what I mean. For what it is, this is an accurate product as it is seen online. i am 169cm and 54kg ordered M fits but a bit loose on the arms and belly a bit however i dont mind. i think the height fits for me.
Excellent product, I loved it
The material was very fine. I loved my package..
At first glance good, let's see how to use
Size S approached Russian 42 and height 167, sits well, only the sleeves do not tighten thin hands
Swimsuit is excellent, sits perfectly, there is a lining in front, the fabric is dense, the color is bright, it corresponds to the picture. Delivery truth was not fast, I thought that it would not come, but I think that it's not the fault of the store.
The fabric is not thick. I think q Clarks in the back. Ahead is very pretty and concealer.
very good product.
Swimsuit super. No thread sticks out. Looks like the size goes in size. At me between s-m, ordered s small in the chest, got a daughter, very satisfied
Thick fabric is very good
Perfect. Bought large size and was great. My measurements are: 1,69m height-hip 100 cm-waist 76cm bust 94cm
Very well-sewn swimsuit, unfortunately I was small
Very nice and big I get exactly
. I arrive in the expected time is very nice and according to the description of the Tienda. Thank you so much for the gift included!
On height 174, size M, take size XL.
amazing for the price
It's a little bigger than I imagine, but it looks pretty on. The fabric is not thin, the seams are perfect and it has internal hordes for the bust. I was happy with my purchase.
The store answers quickly. I ordered the size m, but then asked the seller to change the size na S, the seller went to meet me. The goods came in time. Thank you
Very satisfied with the purchase
Nice! Highly recommended. Fast shipping too.
Gostei Basta edge.
For my height of 1.72 size m was short but for my measurements 92,74, 92 the size m to the sides looks good, although if i choose tala l next time for comfort
Fits super well and is comfortable!!
Very beautifull product, unfortunatly too small
I use an m and i ordered the l and it's perfect.
Cool swimsuit, sits well, one minus, cups curves, but problems to remove them-no, without them it's better even!!!