SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received quickly, very soft body.
Excellent
Thanks received
You need to take a smaller size, as strange as it sounds. SPAM. The thing is good.
very fast delivery
Compatible with description
Great material if you’re size 8/10 I’d suggest getting a medium but you could possibly go for a size down because the material is stretchy, also came within a week
rozmiar standardowy. dopasowuje się do kształtu ciała.przyjemny chłodzący materiał.
Produit conforme, rapide, merci, parfait
Отлично
Material synthesis
качество неплохое,но очень большая длина,придется подрезать или подшивать,за это снимаю звезду,носить сразу не получится((( отправил продавец быстро,и дошло довольно быстро.
заказ пришел быстро, материал синтетика, размер в размер.
As always, quickly, and clearly. Thank you.
At 94-80-100 I ordered s. Everything came perfectly
received 06-24-2020
Thank you, I really love it, I'll buy more colors!
A grand goods
Soft top
Looks good and material is like spandex but feels good. Haven’t tried it on yet but it looks stretchy which I like and it feels good to the touch. Doesn’t have any tags so not quite sure what’s the front or back. But I’m happy with this purchase arrived fast considering what’s going on due to COVID-19.
bonito
Perfect don't l glossy effect and is light. 2 small buttons below to close, comfortable
Not otrzymałam product but the whole time miałam contact store, which quickly turned money
Thank you very much to the store. I recommend.
Material-synthetics. It is attached well, it is pleasant to the body. At 42-44 took L
At OG 96, OPG 85, OT 70 came perfectly. Clasp plastic, well held. To work perfectly
Thank you, great.
ok
Well, very large, at the bottom of the clasp somewhere near the knees ends. If only the bottom is cut and sewn, and so can not be worn. At 46 size took the size of M.
Doskonałe
Very beautiful, is not bright. Like very :-) Not contacted the store was not necessary.
Pure synthetics. Bottom too narrow
Everything is OK! Synthetic fabric, but very pleasant.
OK-recommend. I take the 2nd time, but already in white. Nice bodik. I recommend
Item not received
Excellent golf, you will order L for size 48-50 bolshevat.
perfect
Bonito
Ok I will try to write something I think in your language, take me or not
Everything came up, the fabric does not shine through, nice fabric.
They are perfect! Thank you very much
Class
Took for 280 rubles. For such money will go
Fantastic body!!!!!!!!!!!!
Not received, called my money back had
Pont jó! Nylon anyagú.
Good
Delivery in about 3 weeks to Germany. Material is good and well manufactured, sizing appropriate for European sizes.
It's okay. The size approached. Thank you to the store.
sexy