SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit lights well, sits perfectly! At its size 88x60x90 took S. Model super, I recommend! Thank you, very pleased thing!
Размер не подошел. Был сделан возврат. Продавец вернул деньги, за это 5 балов
заказала 27.12, получила 13.1 . очень быстрая доставка, отслеживание в течении всего времени, через 17track приходили все уведомления в реальном времени. хороший комплект, как на фото . есть чашечки которые можно вынуть. размер s ближе к м, чем к xs. комплект не маломерит. есть гигиеническая наклейка.
A good swimsuit, threads do not stick out, the same as in the photo.
Купальник понравился, ткаться платная, сидит хорошо. Размер соответствует. Если s носите, то заказывайте s . Пришёл быстро.
пришол быстро но не та расцветка
Отлично сидит
Swimsuit recommend, delivery is very fast. It looks spectacular.
Love it!!
Came swimsuit quickly enough, just like in the photo. Slightly translucent cups, but in general everything is OK!
I like, I advise
Excelente
Это моя новая любовь !))) пошит идеально, сел идеально ! Купальник просто бомба ! Пришёл меньше чем за месяц , спасибо большое продавцу !!
Заказ я так и не получила,но продавец всегда был на связи))Вернули деньги за товар))Наверно какие-то проблемы с отправкой были
Хороший купальник
Шёл оч долго , почти 1,5 месяца, но так я довольна результатом !
Great swimsuit! But it will be better to sit on those who have big breasts. Either insert the pushapes. Otherwise, the bottom is cumbersome, too, and the top is not)))
Love it can’t wait to wear it
The best swimsuit of all that I ordered in the parcel! First design, second top more tight than the rest of the swimsuit, very well holds the chest, do not have to suture anything
Too big for size S
Girls, swimsuit Super! Bright and beautiful, comfortable and sexy. At its height of 165 with parameters 90-60-96 took S. I sat perfectly.
TRUE to size ! It look so good on me.
Cool swimsuit) lengthens the legs. To take on a figure without excess weight, that nothing would fall out anywhere. And you will be like a picture in it. I ordered another black one)
As the pictures, recommend
Look amazing
I really liked the swimsuit. Nothing sticks out anywhere, everything is in place)
It fits perfectly !!!
Perfectly fine
As in the photo, very cool
Delivery to Russia days 10, bathing from good material, threads do not stick out anywhere. On the parameters 80 60 90, the growth of 167 The top sat well, and on the Pope catastrophically large...
Great item! Completely coincides with the description and photo of the store. Very beautiful. Thank the seller. I recommend this store 5
Came in about 2 weeks looks just like picture & fits great!
Came for three weeks. Swimsuit is excellent, but it's big for me. Very upset. My height is 164 cm, and it is exactly the length is great. Higher girls
Size m, well sat down. Then I'll add a photo
Great swimsuit. In life, I always wear the size S, but then advised to take the size M and according to the reviews, too, coincided. My height is 173. The truth behind a little frayed, but it can be sewn)
Perfecto
WELL DONE !!!! The fit is perfect and I have received my order within 10 days ... bravoooo please note to take a size up
Love it
On my forms sat perfectly. Shipping very fast
Cool swimsuit) I put five stars, delivery took 2 weeks
Sexy
Chic swimsuit! I ordered the size s for the parameters ~ 173 height. 95/64/90 on the chest 3 size of the village is wonderful
Gorgeous swimsuit!! In it you feel like a goddess)) at its 42/44 took S, sat just perfectly.
The size of the swimming trunks is a bit too big, and so in general it is excellent, for 2 weeks
Swimsuit came quickly, not yet measured but in appearance it is excellent) later I will add
Beautiful and good fabric the exact size
Arrived fast well packed recommend the store
Swimsuit really liked! Thank you.
Second time buying this swimsuit! Love it very much. My measurements are 92/70/96, and M fits me well except it's a bit too short (I am 175 cm). Ordered a L this time and feel much more comfortable now.
Super swimsuit!!!! The store umnichka)) ordered one color, then asked that he put another) put it, thank you very much♥️