SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very fast. Took 10 days only. Looks very good
On the parameters of 95/75 cm (narrow chest) and the height of 154 cm came the size of 3XL, you can say freely. Perhaps I will re-order for a size-two smaller, I would like a small tightening! Mike is soft, stretches well. Usually wear size S/M.
Perfect, soft and warm. Thank you very much
Very nice and comfortable. Will buy more.
So beautiful.
good
nice
Very warm and very nice. Thank you!
verry nice
It came very quickly: to the Moscow region for 8 days from the day of the order! Corresponds to the description. Thank you.
The product is good and warm however size is slightly tight
Very beautiful T-shirt, true synthetics
Received the order in 10 days from the moment of the Order of the goods! Everything corresponds to the description and picture. I will order more. Thank You
Product was just like I expected, delivered in 20 days. If European 44, order 4x
Cute, two-layer T-shirt. Top nylon mesh, inside velvety material. Small. 6XL for 46 size, maximum 48 with a tightening, I'm 50 size small.
Mike is just super! Sewn neatly. Delivery is fast. Size. Good stretches
At 50-52 well sat down
perfecr!!!
Pas la taille
Very warm top
Great T-shirt. At its size 44 size took 6XL, so as not to tighten strongly. It came perfectly.
Delivery-month. T-shirt is very pleasant. 6XL sits tight on the European 44, but does not pull, but just does not hang out and sits tight))) the back is fully insulated, and in front only the lower part to lace. Where the lace of a warm lining is not. But the chest does not tighten)) also Plus. Very satisfied with the shirt
Top just super. Sat on the size 42 Rus as poured. Purchase is very satisfied.
Pleasant to the touch material. On the bust of 92 cm, waist 75 cm, on the advice of the store took 4хl-and approached.
Beautyful, thank you
Piegādes laiks 20.11.-10.12. Elegants tops. Mans izmērs parasti ir L,bet šim topam sūtīju 4XL (skatījos pēc izēru tabulas) Manā bildē krāsa neizskatās kā dzīvē. Dzīvē krāsa ir tāda kā pārdevēja attēlā 5+++ stars
Paid 5.11, took it to the post office in St. Petersburg 25.11. I took my mother as a gift, the largest, based on the reviews, my mother 48-50. I think it might even be great. I have 175, 90-70-94, I'm straight very loose, great.
Excellent T-shirt, warm, beautiful. At its 90-65 took 3HL, ideally
Perfect, beautiful item, soft and warm. Thank you very much
Thank you very much
Thank you very much
Just like the picture. Lined with hair inside. First time I buy clothes around here. Afraid not to hit the carving. But in the end, great. I use the 44 Spanish and ordered 4XL. In case someone has a reference. I'll repeat safe purchase. Although in another color
6XL on the Dew. 48 excellent, thank you!
Doog
Works wonders, Pre-Requisite the Woman is energized
v nice thanks
Super, gives a tightening, you can not wear a bra. 95-70-95, height 175
Beautiful!!!!
Thank you very much as I expect the product full
It's come very fast, it's velvet inside and out like mesh, i love it