SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отлично упакованы, ни царапинки и я уже покупаю второй раз
Verpackt kühlen, selbst ohne mängel, erreicht in 2 monate
Gostei, como descrito na imagem. Bem embalado.
Cute!! Well packed. Thank you
Everything came, without scratches, everything is OK. But they are certainly Sooo transparent, Blue very little, from the sun will not help at all. Well, for beauty)
Доставка 3 недели общей посылкой. Качество отличное, соответствует описанию и фото продавца. Очки милые, очень довольна покупкой, спасибо
They look really big.
sheesh hab sie leider verloren aber ist der hammer dadurch sieht alles aus wie ein porno
well packaged thankyou
Очки классные! Закажу ка я себе и в другом цвете
They are sooooo cute!! I love them!!
Very nice! Perfect for the photoshoot I need to do!
Very cute. I love them.
I love them! Just like the picture. Perfect packing and no rayon.
They arrived fast, well-packed, the image is identical to the glasses, the color is as shown. Recommended!
Glasses cool delivery super fast! Packing is great!!! Thank you! Recommend!!!
Cute, cool, for a photo Super
Visually very nice, but definitely not Sun :)
It came really fast! And they are the same came very careful packing in a bag with air
Very solidly made and really well packed, protected from damage, czekalam unless miesiac
Very pretty, received quickly. Very well packaged.
Très grande mais jolie, ne protège pas do soleil
The glasses came quite quickly, were very well packed. Look Super!!!
Super-mega fast delivery, thanks to the store, everything is super and well packed
It came for 2 inelies in Moscow, very well packed, special stickers, cover and inflatable Tutu, delighted
Totally plastic, but it is no problem. For such a price very cool glasses, in summer it will be cool at all! Thank you!
Very nice item. As described. Very happy, Thankyou!
Нереально круто и красиво
Very cool glasses
Super fast and pack super anti shock❤❤
Exactly as in the pictures, I like the glasses a lot, very well packaged, arrived in perfect condition
Divine. I loved them, arrived in precise time in Colombia
i got 3 colores. love them all. thank you.
Very good service
The glasses are great! Super cute took about two months to arrive from August! Very well made and in great condition! One of the best stores on this site :)
was worried it wouldn't come in but it did ! they are very cute and didn't even have a scratch on them i def will order again
Una pata esta muy dura pero el resto muy bien para el precio que fue marcado. La entrega bien rápida. Recomendaria
Уже вторые такие очки, взяла в другом цвете:) Достаточно крупные, под крупные черты лица подходят.
Бомбические очки! Все мои друзья в восторге от них и периодически пытаются отжать ))) пришли целые, но ожидание было ооооооочень долгим! Заказывала в начале ИЮНЯ, а пришли 29 ИЮЛЯ. Почти 2 месяца...
Looks just like the picture, love them!!
These sunglasses are too cute for words! And they’re extremely well made! I made they’re like so sturdy very top notch! I love them and can’t wait to wear them :)
I will order in another color, I really liked