SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bellissimo e indossato fa la sua figura è proprio come io lo volevo
A beautiful swimsuit as in the photo, but the top was another size.
Size M sooo big! I have to suture the top!
Very beautiful swimsuit, came to Berlin for 3 weeks. At 90-78-100 I took the size L, the top fits perfectly, the bottom could be larger in size, but uncritical, but there is a reason to lose weight). It looks very good and convenient, thanks to the manufacturer and the store.
Very satisfied as in the picture thank you
Очень красивый купальник Лиф мягкий без пушапа , есть поролоновые вставки принт цветочный , плавки высокий однотонные чёрный цвет . Фигура 85/60/90 рост 166см Взяла размер M Сел купальник неплохо , но все же немного велик надо было брать S Выполнен аккуратно качество хорошее Доставка до Москвы дней 25
На свои параметры 82/63/93 я заказала размер S. Купальник сел отлично, также подойдёт на больший ОГ и ОТ. Есть съёмные вкладыши для груди. Выполнен из купальной ткани. Тянется хорошо. Швы ровные. Запаха при распаковке не было. Смотрится купальник очень нежно! К покупке рекомендую! Больше обзоров в моем Инстаграм @_amens
Очень красивый купальник. Ткань трикотажная в рубчик. Есть подкладка. В груди есть вкладки. Прекрасно сидит на фигуре и хорошо поддерживает грудь. Качество очень высокая. На 88 – 60 – 92 и грудь третий размер купальник немного большой размер М. Думаю смело можно было брать на размер меньше. Качество высокое
I loved it. I stay a little big the top part because I don't have much bust, but I buy it knowing that. It's cute and comfortable demaciado. Exceeded my expectations
Very nice but I'm not staying in the underwear
Identyczny jak na zdjeciach, ale co do rozmiarówki to bierzcie rozmiar wiekszy, nosze L wzielam XL i majtki za małe... a góra idealna w kazdym razie najbardziej zalezalo mi na staniku i jestem na bardzo zadowolona, ekspresowa dostawa
The item is so nice exactly like photos. Shipment arrived very fast and well packet. 5*
Stunning swimsuit. Very original. I think you can wear it up and with jeans like a top. It looks very impressive. In the chest there are folds that can be removed if desired. the melting is overstated. At 88-60-92 and the height of 172 came up perfectly. The fabric is dense, does not shine through and stretches perfectly.
Beautiful! It's just like the picture, I recommend it!
Chic swimsuit and bright color
No complaints from this store is certainly the most
Beautiful , Thank you :-)
Swimsuit Super, very bright, all in size. Orenburg reached 1 month and 1 week
Came quickly. Beautiful
I arrive in Mexico in 28 days, pretty fast compared to others, size is fine, she's no more girl to standard sizes. Colors equal to the picture, very nice
Nice swimsuit! I was satisfied!
Swimsuit liked, sat well, it is convenient that you can adjust the width of the swimming trunks. Only with my height of 155 he is almost adjacent to me
Beautiful nothing to say thank you