SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
hermoso igual a la foto
Купальник мне очень понравился! На мне размер S Мои параметры 83-69-94 Рост 161 Сел нормально, можно было взять М Ровные строчки, нитки не торчат. Ткань плотная, трусики высокие, в лифе есть чашечки, которые можно вытащить при необходимости. Принт с четким рисунком. Пошит качественно, очень эффектная модель, которая подчеркивает талию. Смотрится очень стильно! Доставка до Калининграда 3 недели
В моём варианте: YX9663P1 + M. На параметры : 85 х 60 х 90 . рост 172 см . Сел хорошо!))) Бюст топ с мягкими формованными корректорами внутри по бюсту идут разноцветные воланы. Плавки средней посадки . Принт купальника пура - серый, мне очень нравится. Имеется защитный гигиенический стикер. Материал плотный , эластичный и не просвечивает. Состав материала: спандекс, нейлон. Качество пошива отличное, все строчки аккуратные и ровные. Купальники мне понравился. Рекомендую !!! Упаковка - зип пакет .
Очень красивый купальник, яркий и стильный,я в восторге !Лиф выполнен в виде топа, лямки регулируются по высоте,в области груди вставки которые при желании можно убрать.Трусики высокой посадкой на шнуровке, ткань двойная верхняя часть эластичная, внутренняя часть сеточка.На свои параметры рост 159,89-64-92 взяла размер М, размер подошёл отлично.Пошив аккуратный без торчащих ниток и неприятного запаха при распаковке.Доставка месяц до Москвы,трек отслеживается полностью, упаковка хорошая.К покупке рекомендую, спасибо!
качество шикарное, брала размер L сидит хорошо, шло ровно месяц в Беларусь
Fits well
Approached perfectly Came in less than a month As in the picture
The material is good, the court also. Am surprised!! My pants size is 34 and served in perfection. In photography, it seemed to me slightly beige, but actually is white. The lighter chest is transparent material. Took 2 months to arrive.
This is a wonderful swimsuit. All in size. To Moscow came in 2 weeks
Product was received haven’t tried it on yet
Swimsuit looks just like the picture. But the pads moved and I had to glue them with fabric glue.
Sits perfectly. One in one as in the photo. Very happy.
Swimsuit chic, as in the picture, but my 86,5 cm in the hips they are too big a little, but still, reached in 2 weeks, the track was tracked, in general, I recommend a swimsuit
Everything is fine. The goods came quickly enough. But a little too small in the chest. Thank you store
Swimsuit cool!! on MY M, I ordered L... I had to take m and take)) I will re-order!)
Swimsuit came very quickly. In less than two weeks. My parameters are 87-64-92, I took the size S. panties came up, but the bra is too small. I do not think that the size M would fit more, since the panties would be large. In general, the swimsuit is very beautiful. Only lace is not white enough. Maybe after washing will be whiter.
Great swimsuit. At 92-68-92 ordered the size of M, sat well, delivery 3 weeks.