SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Качество пошива лифа немного подводит.Видно нитки.Низ прекрасный.По размеру все прекрасно подошло.Чашечки лифа с толстым поролоном.Если завязывать не на шее,то лучше смотрится.
Купальник просто отличный!!!! Очень точное описание размера.
Мне достался лиф с белыми нитками на внешней части. Убрать их сложно, так как они короткие (не обрежешь) и не вытащишь, не испортив ткани. Продавец только пообещал сделать скидку на следующий заказ. А так на параметры 104(88)-88-113 подходит. Нигде не жмёт, сидит по фигуре.
I am very glad. You can Take size according to the table. Happened very quickly in 2 weeks
Cool, take, do not doubt
Very small bust. Panties are excellent for 52r-r
I like the product.
Pants tailleert size 42-top is too small, tailleert Cup B-C (ordered size XXL)
Pants sits perfectly (normal but 40/42) the tip IA however much too small. Suitable to up to a cup C.
nice...nice...niceee ❤
Swimsuit corresponds to the description of a beautiful purchase is satisfied
On my dimensions about 120 og 109 t 87, sat swimsuit perfectly. Size took xxl. Received a gift hair band and a bracelet on the leg, nice))
Recommend! Very good workmanship, świety material and texture. Colors juicy as the pictures. I wear size M/L, zamówiłam XL and is perfect. Doręczenie in approx 2 weeks
Super! I recommend!
Pretty good, for your price.
very cool, i liked.it feets very well.I recomend.thank u
The seams are neat. The size approached, took s, wear 44 size.
Very nice but chest fits small
Good
Swimsuit came in 2 weeks, the size is perfect, the sidmt is beautiful, but the protrusions from the bones of the bra are terrible, they are very visible, and the joints are curves, ask the store a photo before sending
Excellent!!! Recommend it
The top i stay small and my size is 44 i ordered xl
I took the size s, but it turned out to be big up. And so very much.