SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
очень хороши,тканб приятная
Nice pants and feel good. The fabric is pretty thin, they'll be fresh for summer. Size fits. There was no need to communicate with the store
Capri received delivered on time the size approached, I recommend the producer.
Wonderful, comfortable, high waist, soft, with elastic, fit very well and quite elegant, very happy
I loved them.
colour was brighter than I expected but I really like them, so soft material and great fit the embellishment on the bottom of the leg is both unique and distinctive. delivery was super quick.
Thank you store. Nice pants. I order for the third time. Dressed the whole family. I wear it myself, my daughter, and this time the order came for my mother. Come quickly. Brought straight home. Very good pants. Recommend.
Штаны отличные. Заказываю уже третью расцветку. Всего в этом магазине сделала четыре покупки. Все четыре раза в подарок положили шейный платочек. Что удивительно, все четыре раза - разной расцветки. Неужели они ведут учёт, какому покупателю что послали. Если так, то это просто высший пилотаж.
Many Grace s ermoso handkerchief Grace
It's very beautiful. Recommend. Thank you.
Excellent.
Came quickly, the size approached, pants for rest-excellent. Very light. Thank you store.
I ordered the second one already. the size 4 XL approached the size of the Figure 104 -94-110. do not tighten, lie freely. the store put another handkerchief. Thanks!! The goods are happy!
Everything is fine, thank you
my dear friend I received this order and I am very happy thank you and thanks for the gift so nice love it kiss and and
Pants are very good. I take the second color of this model. Highly recommend. As a gift in this store put a neck scarf. Which pleases. There were three orders, each time sent different scarves
Comfortable and comfortable breeches for the summer. the material is natural. they look very decent. The size corresponds to the description. thanks to the store. I'm all happy.
Very comfortable
In the heat is not comfortable...
very Happy, Five Stars Seller and product
Все подошло, качество отличнейшее, никаких замечаний, спасибо, низкий поклон, всем советую продавца, за подарочек спасибо, очень приятно
Good ones
Cotton is in the composition. Gift put-handkerchief
Thank you for the gift
The product corresponds to the declared, as a gift put a scarf, thank you to the store
на работу в них не пойдешь, как пижама , размер совпадает и внешний вид, трикотаж для нижнего белья, доставка быстрая
Заказ пришел быстро.Капри плотные,но в жару подойдут.Ткань на теле по ощущениям лёгкая приятная,жарко не будет.Подошли отлично Качество хорошее Претензий нет .Спасибо.
Брюки очень красивые ,цвет летний,приятный такой,размер подошёл,продавцу как всегда огромное спасибо быструю доставку и подарок конечно же,он просто супер!
Five Stars Seller and product Highly recommended
Well sewn, but the fabric marks and contains the heat. Better for autumn or spring.
Excellent. Very comfortable Capri. The store and I recommend it.
да очень довольна, размер подошел, ткань хорошая, только цвет не очень точный, намного темнее, чем на картинке, а вообще довольна, хочу заказать ещё два цвета
Corresponds to the description
Good flies quickly size is probably too big, I do not like tight-fitting
Very satisfied and thank you for the gift
На мой 54р сели хорошо, не обтягивает, ткань тонкая, мягкая, шелковистая, для лета очень хорошо, немного просвечивает. Спасибо продавцу за подарок, шёлковый платочек!
Excellent brijiki, at 90/105 straight just, thank you!!!
I'm very pleased, thank you. Thank you for the gift
По размеру.Хорошие капри.
On my 112 cm on the hips was 4XL just right! Thank you!
bon
Pants came up, delivery quickly. Thank you store. Recommend.
Thank you, all as in the photo. The store put a scarf as a gift.
good, fast shipping
Thank you, excellent, quickly. I'll order more!
Good qulity. Pants came in two weeks. Thank you store. And for gift Thank you,
Super comfortable arrival quickly well packaged I recommend
Cool. I liked. I want to take other colors
Perfect!
Pants are very cool and as always a gift is very beautiful neck handkerchief, thank you to the store.