SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool trousers, came up to OB 95
All is well
Good Pants, sorry only great
좀 비치는데 속 바지 입으면 괜찮을듯.. 신축성도 있고 좋네요. 검은색으로 하나 더 주문할라구요..
Синтетика, одела с трудом, в процессе носки садятся по фигуре второй раз не купила ба
Pants really like. I order for the third time. Cloth is dense, do not stretch. XL is suitable for 46R. About 96
Nice pants. Cloth is dense, stretches a little. The color is darker than in the photo of the store and without a yellow shade. I ordered the same black ones, I decided to take beige ones. Normal sewing, the only thing, like in black, is not processed sections under the obtachki of the back pockets-cheats. I advise you to overlock before the first wash, otherwise the edges will be heavily covered. The length of the height of 167 cm just below the ankle. If desired, you can extend another centimeter by two, in them a gate with a margin. On the hip circumference 102 cm and not thin legs landing like skinny jeans.
Blues, although synthetics, but pleasant to the body, sit on 4 +. It seems that it is a bit too big, but my mother measured (it's larger), no, it looks better on me
aaa
great
Slightly small
Pant leg מהממממם sitting pretty on the body invited both black and but it's about guitar high ומשהו screwed בתפרים
מאוד אהבתי אותם, הזמנתי עוד... איכותי ויפה
True to size.
Pants are good for this price. Size m well approached 42-44 (ot-68, ob-93, height-163). Delivery more than two months. Thank you.
Pants are good, only on me they do not sit quite perfectly. Thank you very much for the goods!!!
Заказываю уже не первый раз, любимые брюки.
Perfect pants! My favourite pants now. The length is good, not too short. I’m 5’3” height. Feels like it’s customized just for me. Great materials and sewing. I usually wear size 4 small, ordered XL. Not too tight on the waist, I add a belt. Just as how I wanted it to be. I will order more! Highly recommend products and store.
I got it quickly, the synthetic material, took a larger size, sat perfectly. in winter it will probably be cold in them.
Lovely trousers
Nice pants. The material is dense, elastic. In the composition of 57% cotton, as I understand, the rest of the synthetics. Sewing in general is good, but one minus: in the rear falsh pockets there are incredible sections, when washing in the car, the threads with them are very loose. It will be necessary to sweep yourself. On the height of 167 cm length to the ankle (as on the model with the photo of the store). If desired, you can postpone by 1,5 cm approximately, there is a stock in the underside. On the hip circumference of 102 cm and the leg circumference at the top of 59 cm XXL sat tight, like jeans-"skinny". You can take more on the size, but then at the waist will be free (I have a girth of 80 cm) and will need a belt. Pants liked, I will order even in a different color. By the way, on the black, everything is clinging, you need an antistatic.
Great pants
Брюки из плотного материала, при стирки очень линяют, но всё равно они мне понравились. На ОБ 99 и талию 84 сели хорошо, но после носки они становятся немного шире. Вот думаю следующие попробовать взять на размер меньше. На рост 158 длина впритык.
Отлично на размер 46. Качество хорошее. На рост 168, щиколотку не закрывает.
Pants are good. even on growth approached. Seller recommend
perfect
Excellent trousers, fit in size. I read reviews and a table of sizes and successfully chose the right size.
Pants are very good, my sizes: height-158, waist 86, hips-100 came well
В третий раз заказываю, а это значит хорошее качество!
I took the size L to Rus. 46. I can not say that I liked it. They are not very comfortable. Perhaps it was necessary to order a larger size, but then they would be great at the waist. In the knees a little wrinkle. I have a height of 164, the length of the trousers turned out to be on the ankle. I can not say that I'm delighted with trousers.
I order the second in this color. Well worn, washed, do not shed. Very satisfied
Puikios kelnės, turiu Jau visų spalvų.Siper.
The color is a little dull white but the rest is good.
Super cut to my size
Отличные брюки, ткань плотная, тянется, можно было на размер меньше брать на ОБ 100
Xxl = europen m/l
Perfectly beautiful
Pants really liked, at 46 size ordered XL, I think they will be good (not yet measured). To the store Thank you very much.
Per height 169 cm good
great
It is better to take on size-two more On my girth 96, took L and sat perfectly.
Perfect!
Nice pants
איכות מעולה! יושב טוב על הגוף! בד נעים. הזמנתי עוד צבעים
штаны хорошо спасибо прадовцу.
I order the second time. Well worn, when washing do not cloud.
Great take its size
на одной штанине есть какой- то не прокрас ткани в виде полосы
Super
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