SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Торчит такая нитка, туговато верх, одевала трусы и они хрустнули, хотя размер мой
Gorgeous costume retro style. Nicely Made. Gatunkowo very good. Fast shipping. Arrived after a week. General as most recommend.
Baby blue swim, NOT mint green. Still beautiful. Breast cups are sewn in which is so wonderful!!! Leg holes are small, but swim waste is loose. I am Apple bottied so narrow waist, chubby belly. Size up. Ordered a L and typically wear a M; L is perfect fit
Цвет не мятный , а голубой. Качество на высшем уровне.
Runs small but super cute. Color isn’t exactly as pictured. It’s more of a powder blue, but still really cute.
Very cool looks, but it's soft blue. Not green, as in the photo
Swimsuit is very beautiful, I ordered M, a little more than I thought, but not scary.
Good, but very strong gum, only pull and immediately crack the thread
Okay, though it's more blue than greenish as in the photo
The store is super, I changed the solution 2 times, as I doubted and he always answered and went to the meeting. As in the picture, it's blue, I hoped that it will be sky, such a more interesting shade, but it's just blue, the photo does not convey the color, which is actually .. on the parameters 89-72-92, I took M and it perfectly sat down
Ordered on March 26, went a month. Shade Blue, not mint. On the parameters 84-70-90 m the size is large, took on the specified measurements.
The color of the photo looks like a mint green but it's light blue, despite that, he's great
Lovely, size a little fair.
The colour is light blue, size M is for S in europe size.
Fits true to size actually and super cute and flattering on!
se quedaron sin stock y devolvieron rápido el dinero. todo perfecto
The bodice is not very. Very free. Straight No.
Lovely swimsuit! Became a pet) I really like the delicate print and design Delivery to Petersburg-2,5 weeks Size s sat well on my parameters 84*66*93 and height 172 cm. The swimming trunks are tight enough, but I think that over time will stretch Product parameters (s): Top Girth under the chest-34 cm Bottom Waist 33 cm Height 27 cm