We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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trop petit
The product is ok. Just be careful with the sizes. 4xl is not so big lile it should be. Maybe in Asia the sizes are different.
The package came after the expiration of the protection period and the package was cut from the side. It's good that at least the jacket was not hurt. It was slightly smeared in the area of the side buttons, and so everything is fine, it's good that the sleeves approached the length. Height 176-178, size took, reading reviews, XL
good
Exelent
Great!
It's perfect very pretty only the sizes are very small here in Mexico the big size is 4xL
Damaged button, passed out
Cool down jacket. on og 85 ordered XL. joined to Kursk week for 2.
nice one
All right as seen in the photo
Wicked down jacket :) Fur, of course, is not the same as in the photo and the jacket itself is not so dense, but it is light up to-10 But comfortable. Good in the wind in snowless winter! At its 90-64-94-perfectly approached! And on the height of 173 cm-sleeves just right!
Thank you all as in the description
Really small in size, or even two
it was a wonderful coat ,my niece luv it
Well, finally in 1,5 months I got this jacket. The first thing I liked was the color of yellow pepper, bright and saturated. Second-communicated with the store about the size, he advised me 4hl. My parameters are 93-78-102. The size approached, but it would be possible to take less. If the truth you are going to wear under a warm sweater, then 4hl is just right. We do not have cold winters, so I do not need a sweater. Many protruding threads, cut in half a minute-not a question. On the clearance of the synth is decomposed with pieces, not evenly, which confused a little. The length of the sleeve on my 160 is just the length of the jacket itself too. Most liked the seller-sociable, decent, good-natured. Thank you very much.
Order received within 3 weeks. Thanks
Very satisfied with the jacket
Very nice and I love thank you for everything
The jacket is good. Stick out somewhere, but it's not critical. Mechanism, of course artificial. The size of the minimum in Russian XS-s came up
Have for me ordered. Now wears it my Daughter because it your very well liked. I am amazed as it sits.
thanks
I liked everything very much, I was worried about the size, after reading the comments I chose the right one, straight
Perfect
Very satisfied with the order. With the size guessed. My parameters 83/66/88 height 163 color is beautiful bright. Fluff is also pleasant to the touch
The jacket is warm very well, for winter 2019 in Germany, I wear it on top of a furry sweater. I measure 156 cm, weight 52 kg, normally I am size S on T-shirts; to order I was guided by the store's size chart and ordered an XL, it was perfect.
Thank You'll again order came as scheduled on
Great jacket. At minus 1-2 just. Dimensions correspond to the table.
Thank you very much for the order! The product corresponds to the description, with the size was not mistaken (48 size ordered 3XL), the order is packed neatly, thanks again.
Super
Jacket came quickly, nice fashion. Nicely finished, not very thick, the Polish mrozy is OK. Size XL 163cm tall, 60kilo and nursing breast, lies well wszcze thick sweater is housed. Pokecam
thank you
Perfect
Jacket as the pictures, unfortunately someone forgot to add fur. Seller turned part pieniądzy. Because jacket without fur already the pretty is not. Fast shipping
thank you so much for good product. you are the best. i gave you 5 star feeback. thank you so so muuuuuch
Exactly as described
Just like the picture and I love it
very beautiful
Warm. at 48 size 4hl is ideal
I haven't premiered it yet received today
As in the picture mercii store
Fast delivery the product is exactly as it is described. I recommend it to you
Perfect
Pretty, but I would not wear it more than in-5)
Everything is normal only thread much sticks out
Item not priyshov
Super. I'm very happy. All as in the description. Jacket to minus 10
Bonne Matier MECI you like
Lovely warm, color comes over it with picture
Very fast shipping, compliant product, attention, small size (1m63 54 kgs = XL)