We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The color is not the same as the picture
At 54-56 ordered 6 XL, but it turned out to be big, I'll give my mother. The fabric looks cheap, but for walking for such a price will go
A good jacket for a reasonable price, came 10 days before Tula. The jacket is not thin, frost up to 10 will withstand, in general it for early winter or for late autumn. Color tobacco, at ot 90, OB 120, height 175 took 6 XL came up normally, everything is normal and sleeves and the jacket itself.
At 52-54 the size approached perfectly).
Runs a little short but otherwise good
Malomerit. a good jacket.
Курточка отличная,мягкая, лёгкая,теплая. Размер соответствует таблице.Приятно удивлена цене.Доставка даже раньше обещанной даты,есть небольшой сюрприз. Рекомендую,не пожалеете.
НУ очень хорошая куртка.Ответственный продавец.Положил подарочек, резинку для волос.
Куртка хорошая, швы ровные, я немножко не угадала с размером - великовата
The jacket is good, but for such money just super. заказала6хl, the color is rather yellow mustard, beautiful. I'm ношу52-54р, og106, ot95, ob118.as a gift, the store put a hair elastic.
The jacket is excellent! Thank you!!!
Goods received. It's OK.
Jacket straight super.
By size
Size is a little bit bigger, but that’s ok
Very nice jacket. THANK YOU
The size grid is not accurate, the jacket is tight, at its og 120 cm, took 6XL 132 cm, barely buttoned
Very Good.. arrives with good condition, can be used until 10 degrees.
love these jackets, now have 3. warm and roomy . i ordered 6xl which is heaps for an aus size 20
The product really liked, I have 56 Russian size, ordered 6x, I was big, I had to order one size smaller
I already order the second jacket. the first for myself, and the second for my mother. I really liked the jackets. I advise. Light odorless. Very warm, of course-20 will not work. but since I'm always on the car will suit me. At-20. thank you very much store. very attentive.
Super
Very good product!