SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Die themen stick heraus, die jacke ist alle zerknitterte, die zubehör sind nicht so und teilweise abwesend. ICH wollte rückkehr, aber das paket geht aus zu teuer.
Geliebt, finish gute, gefunden Q wäre feine aber ist heißer lindaaaa
The stuff is good and beautiful. the number is suitable. and the color is also very satisfactory.
Jaka ir ērta, bet uzkrītoša dermantina izskats.
Very lnge look leather!
The product is received. very good. very satisfied. the store's service attitude is very good. praise must be required. Come to buy next time.
Lightweight and strong. my favorite style. I will come back in the future. You can buy with confidence.
Comfortable to wear. the store delivers in time
Great stuff. Fast shipping.
Perfect is the third one I purchase. Highly recommend the service Thank you dear store.
It is worth buying. the clothes are beautiful
Die insgesamt textur der kleidung ist ziemlich gut. Und es ist keine eigenartigen geruch
The item was received and the packaging is complete.
The store᯳ service attitude is very good. and the express delivery is also very good. They all give 5 points.
Very nice jacket, but not lined enough for the winter, lining too light. Delivered in time, no need to contact the store. To keep for autumn and spring.
Fast delivery! The fabric is nice and the jacket is thick. Very good for spring and autumn! It looks exactly like on the pic. I recommend the store! Gyors kiszállítás! Az anyaga vastag. Tökéletes átmeneti kabát és úgy is néz ki, ahogy a képen. Az eladót csak ajánlani tudom!
A pretty nivel jacket, it really works, of course there are some small nota good manufacturing, but if you don't mind, i really recommend it. The weather is getting cold and it comes on time.
Veste un peut trop fine pour une veste d hiver et en plus très froissée
хорошая села красиво ,понравилась но есть запах и подкладка синтетика, хб только капишон и впереди вставка у замка. а в целом мне понравилась!
Nice fitting jacket
Thank you
Thin but pretty body
Like the product. But remember more rubber material than leather, still is a good jacket
perfect!!
The clothes are very comfortable and they arrived quickly...
The clothes are very good. with a soft and translucent vest inside. which is beautiful. ...
beautiful
Very good stores. absolutely support
Good. good clothes. I love them so much.
The size is right. my colleague met and took two more pictures. which is great value for money. give it a like.
I like the product very much. it is very comfortable after a day of wear. it is authentic. and the color is also very beautiful.
Very good product. delivery speed is very fast. Overall it feels good. The price is not expensive and I like it very much.
The clothes are very stylish and the style is also very fashionable. It feels very comfortable to wear.
The package was well received and I liked it very much. and it was very comfortable after trying it on. and the workmanship was also very fine. Refer to the recommended size given by the store to wear it. Nice and very satisfied shopping.
The material of the clothes is good. and it is very breathable in summer. It has good sweat absorption effect. It is relatively light and casual. It can cover the shortcomings of the figure. It is good and has no color difference.
Great clothes. good service. thank you.
Arrived before the excellent date
Delivery is super fast and can sign for receipt in time. Like Like
The logistics is awesome.
The stores delivery is very fast!
It's also very high. the overall feeling is good. I like it very much. like it
What a beautiful clothes! The workmanship is very fine, the style is fashionable, beautiful, atmospheric, noble and thin. I am happy in my heart. I wear it so comfortable and charming. It is so charming and self cultivating. Walking on the street There is a lot of turning heads.
The logistics is very fast, the product is very beautiful, the size is more suitable, the effect is good for trying on the size
Great clothes, good service, thank you.
Ha ha! I found a good thing again...
Baby received it, the size is correct, I like it very much, the shoes are very comfortable, the shoes are also very beautiful, and the price
I like it very much I will still buy good
It's also very high the overall feeling is good I like it very much like it
The logistics is awesome.
Ha ha. I found a good thing again...