SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool in action! Really helps after childbirth to recover the stomach))) tightens quickly and well!
The item is exactly as I ordered and the material is comfortable, I love it
The girdle came to me very quickly than expected, satisfied with the product as it meets expectations as it is very hard and tough I ordered an s and it was perfect i didn't arrive Faulty and that makes me very happy Very recommended!
its very nice and very comfortable. my wife loved that product. thanks store
Product fits the description. Material seems good. Came in safe standard packaging
All super as in the photo
Good fabric, good finish. Tardó much in directions
Swimsuit such as in the description, light, without Parallon inserts.
Very nice, satisfied
A little thin, I arrive in 3 months to Colombia very late!
Incredibly thin material. No cups for the girls.
Bikini Perfect, fell great in my body that usually use,
All good. it came fast too. Fits nicely too
It fit as expected!!! Totally am gonna buy more :)
A good swimsuit, really like it, came quickly.
THE bikini arrived well ahead of time. AND I loved it has delicate, but very good. Came right, the size and color you ordered. Thank the store. Certainly times. :)
I arrive sooner than expected and it is very beautiful, very good material
Same as the picture. Straps a little big. Fast Delivery
Happy cooperation, payment has been confirmed, please check!
купальник хороший за свои деньги, яркие полоски. Трек не отслеживался.
Thanks to the store, the clothes are comfortable to wear.
The price is very favorable, the service is also very good, give a praise this encouragement!
I arrive much earlier than I said, in good condition and equal to the image, I am very happy
Beautiful thin but beautiful fabric, vivid colors I definitely recommend