We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
What a beautiful dress. I absolutely love it. The Seller did so well. I recommend them. Thank you store
PERFECT!!!They custom-made the dress for me,they were so attentive and nice,the best store!!Totally worth the money ,it came 36 days after ordering it,ABSOLUTELY PERFECT THANK YOU SOO MUCH I WILL BUY MORE
Really nice and neat. Seller available. Arrived in short times and came in counter to all requests for customization. Recommend it.
You must buy!!! THIS DRESS IS STUNNING!!!! I got so many compliments on it for both men and women. The material is tulle but not sheer. Go one size smaller than you would usually go. I listended to my friends that suggested that and I was glad I followed them.
This dress is beautiful. Go with measurements as opposed to size and it will fit great. I got many compliments and it got to me within 3 weeks.
I m 6 1 and it s always hard to purchase online. However, this was a great pick from Promworld. I got complaints all night.
This dress was absolutely perfect for prom!
The dress is incomparable, later I will send a photo, all as in the picture, very worried that there will be something wrong, delivery 3 weeks to Voronezh, I will order in a different color
The dress is beautiful! I got so many compliments when I wore this dress at a family relative’s wedding. Seller responds very quickly, and is very informative. There’s nothing I can complain about in regards to my transaction with the store. If I can give this more than 5 stars, I definitely would :)
highly recommend, I live in the Caribbean so it naturally takes quite some time to get here but the communication with the store was remarkable. I was regularly updated on the status of my package. The dress fit perfectly so worth the wait.
The flowers are different
I bought this dress for my daughters baptism, its a beautiful dress I absolutely fell in love with it, as expected .I definetly recommend!!!
Great dress, fits as expected, really beautiful details and bead flower work, I got a lot of compliments.
The dress was absolutely beautiful! I would recommend you size down, the measurements are true to size when the corset back is tied all the way, to achieve more of a V look, a size smaller may be better. Overall, an absolutely incredible dress.
Bought this for a friend for her vowel renewal as a surprise gift. I bought 5 dresses an and let her choose which she like best and this was the one! It looked great on her and fit like a glove.
Beautiful dress. Got lots of compliments. I wore It for my 22th Photoshoot in Paris.
To me the fabric looks like its tulle in the pic but its really mesh.. overall great product
So beautiful , Feel like a princess
Superb dress., finishes at the top, super store, I recommend very reliable
Cool
A big thank you for this beautiful dress !
Thank you very much the dress is just super very beautiful just like in the description, the color is beautiful, and in the living i would say much better. Order will not regret. The store is excellent very competent knows his business. He talks to all the questions he answers. Sewed by my standards. Delivery on time. Delivered the courier. Great store. I recommend both the product and the seller!!
Thank you so much, it's came faster than I expected...
the dress is beautiful , fit perfectly. the store was so kind to make my shipment a little quicker after I explained that I wanted it for a wedding before the shipment date. thanks a lot.
This dress was stunning! I needed it very quickly and the company was extremely accommodating! I have never had such a positive experience! Definitely recommend!
The dress is just like picture. The store is amazing. I had some issues with the dress and she agreed to help me out. Thank you.
Received,Thank you !
As in the picture perfectly excellent but the size was large
I love this dress its so pretty and full I was worried cause I wanna as buying my prom dress online but it came exactly as expected. I couldn t be happier. I feel like Cinderella
The super attentive store and delivered. The dress is perfectly like the pictures. It took about 2 weeks. I d buy again and again. Thank you very much indeed!
Five Stars Bought this for my niece and it's so beautiful, she is going to be a glowing beauty tonight. I'm so satified with this purchase.Love Love the handmade flowers soooooo much !!!
Seller very responsive to listening and very professional. Delivery less than 20 days to France, the dress is very beautiful some retrouche to do for me at the length but the dress is perfect bravo I recommend this store