SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gleiche wie bild und echt Es ist nicht schlampig, es der luxuriöse Lieferung zeit 1 woche Lieferung ist auch schnelle Empfehlen nicht zögern
Execelent produkt kam die größe ICH bestellt die farbe war nur als es war in die foto
ICH werde bald wieder. Es ist kleiner von 2 3 cm als die empfehlung sagt. Es ist warm. Danke verkäufer!
Jadore
Etwas kurz, aber in der regel gute produkt
Schnell kommen! Nicht ausgestattet als in die foto.
Sehr kleine
Sehr schöne jacke. Sehr gut cut
Wie in foto, die ICH empfehlen 100 für 100 die problem eske ICH sollte gefangen haben eine größe plus mein fehler für die super fabulous jacke.
Schöne jacke, gute schneiden, aber viel zu klein. ICH würde sagen zwei größen unten. ICH nahm eine größe M, die tatsächlich entspricht eine kleine S
Es ist gut, aber ein wenig kleine. Kaufen eine größe größer.
Ausgezeichnete jacke, größe L durch 42R Super!
Ein wenig faltig .. Sehr schön Geist sie die XL ist KLEINE
Kühlen jacke, genäht ordentlich, entspricht die größe, auf die volumen von 85 cm der brust m die meisten zeit, dank für die schnelle lieferung.
Très bien!!!!
Ausgezeichnete. Danke sehr viel, dass
Jeans jacket dazzling, but sizes far מלהיות accurate. I measure M, bust 94. Wake הביקורות invited size XL, (according to the store-bust 98), and it shut down in strength and placed beautiful on the chest.
A grade
I'm totally delighted! As I was sewn!!!!. My height is 154 cm
Cool jacket, very satisfied! I will order in another color.
Very good.looking
It looks good. I bought it for a friend. Friends like it
Baby received it. the size is correct. I like it very much. the shoes are very comfortable. the shoes are also very beautiful. and the price
The clothes are very comfortable and they arrived quickly...
Very nice, my love. Thank you salesman!
Excellent jacket, synthetics, but not electrolyzed, does not stick, to the touch pleasant. The jacket came, as I expected, pomped, I put it on and went straight like this, only ironed with wet hands. But in the photo I see that it was necessary all the same or to let hang out, or steam or Pat, although about the iron is not sure, I do not know at what what what But it sits well, the dimensional grid is correct, the seams are neat, the jacket came quickly.
a bit too small
Responsible store! Nice blazer. Looks at its price. 44 size = XXL (ordered ugly).
The blazer is good, neatly sewn, the size approached. Approached because at its s/m height 162 weight 53 kg I ordered L and it looks like on the model. I wanted a little blazer. But still thought he 'd be a little freer. Thanks to store for good item and fast delivery. I recommend taking two sizes more.
Хороший пиджак, на мой М подошёл отлично, мужу понравилось, как смотрится. Закажу ещё один.
Bien.
igual q la imagen
Very good, fabric and sewing are perfect
Beautiful product. As in picture. Great finish. The size is very small. Have 160, weight 68 KL. Sold to buy another.
Nice material I love it too much
Good, but slightly small, be careful when ordering, the material is inexpensive, glitters
Everything is fine, in my 44-46, XL just
Just like in the picture and accurate size chart . it is made of polyester, well made with lining
It runs small but its excellent for the price
I recommend
піджак дуже сподобався. колір насичений. тканина приємна. на підкладці. на укр. 42 узяла м. сидить ідеально. дякую.
I like everything, it would be possible to order a bigger size, but it will also come down. I'm happy with the purchase, the fabric is super pleasant to the touch.
Nice I like too much
All right. Right size.
pretty, size is good
beautiful fits description
I like it too much is the second time I ask. Only from the sleeve I'm a little wide but it's imperceptible.
bonita
Хороший пиджак, на размер 46-48 размер xl в самый раз
Perfect