SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es der feine. Ausgezeichnete dorf in größe
The jacket is that it is necessary to grow 169 og110 from110 ob120 freely 7HL but there is a rubber jacket at the bottom, the jacket is light rustle, I I I jacket.
EXCELLENT!
Неплохое качество, но, Размер М подошёл на ребёнка ростом 158 см.
Куртка фабричного пошива, ткань плащевка. На российский 52 размер брала 3XL.
I liked the jacket, it's a little tight in the hips, sewing good
The order fully corresponds to the description and picture, the size approached, very satisfied. Thank you!
Куртка отличного качества, пошита аккуратно. Ткань плотная, не просвечивает. По размеру как раз, но рукава оказались слишком длинные. Доставка быстрая с полным отслеживанием. Покупкой довольна)) Спасибо!
Great windbreaker! The store very quickly sent the goods. Delivery to Arkhangelsk 12 days. OG 118, OT 100, OB 120.on size 58-60. Thank you very much.
Delicious summer coat.
The dimensions in the table are incorrect. Chest girth for 7XL is not 136 cm (as indicated), but 140 cm. Therefore, the order is made wrong, the jacket is great.
Понравилась
Nice windbreaker. But it is necessary to take two sizes larger
According to opisrm
Все супер. На ОГ 104 см взяла ХХL , немного свободно. Доставка очень быстрая.
Windbreaker is dark blue, from dense Bolonia. Not fashionable, good during wind and rain. Delivery is fast, tracked.
куртка хорошая,все прошито ровненько,только рукава мне длинноваты,придётся укоротить.Спасибо продавцу! Доставка быстрая,я выписывала 4 товара,пришли в одной посылке.
XXXL jacket for 52 size and 158 cm height. Bolshevato, but bearable, because No darts jacket like a man's. Cloth is dense, sewing neat, the hood is made neatly. There is a lining in color from solid fabric. Service is fine, delivery is fast. Color saturated. Appreciated and said, it looks like from sports goods.
I like the jacket very much. I order the second one, only another color. 3 x L-goes to the chest 114, a little too big, but I do not like tight-fitting
For the price super finish and nice cut. Already 3 orders of this article.
The jacket came quickly. Dense fabric, without gloss, there is a thin lining. Without recesses, straight cut. On the OG 100 Took XL-very freely, it would be better to take L.
buena
Charm Me, good product
Got a jacket.. Thank you
Куртка хорошева качества цвет такои как на фото и прислали быстра Super
Size well according to the measures taken good value for money, fast shipment
good
Good summer windbreaker. Thanks store
The jacket is good.. White without yellow. The size approached, it was smaller.. Thanks to the store I put for now 5, but I will still consider
Excellent jacket. buy on a size grid
satisfied
nice jacket
Striuke tikrai Labai geros kokybės. IR Tiko viskas.
A good windbreaker, with a lining, inside there is a pocket, sewn neatly, light, at 46 size took M, everything came perfectly, on the growth of 164 sleeves norms
Great Bridal bolero, exactly the, as shown in fotkach by Seller. Recommended!
Very happy the jacket is perfect, just what I wanted. I went up one size larger and it’s. Good fit. Came very fast Thankyou I will order from your store again.
Length of the sleeves a little fair but fast delivery
На российский размер 60-62, рост 164 то что надо
Thank you size came up perfectly, the color plays in the sun, the delivery is fast, very satisfied with the purchase
Romiar EU is 50/52 unfortunately second nietrafiona jacket but hard I need to lose weight otherwise will lie Request when numbered chinskich podawajcie also European because really hard hit
Size specially zamówiłam bigger and don't regret because with this I can fit
Excellent windbreaker, thank you to the store.
Sent 02.04., received 13.04. Delivery 11 days. The product corresponds to the description, material, good.
Fast shipping. Normal windbreaker.
alles perfect!!
I liked it, sewing a neat factory, the length of a good ass closes, my height is 168. At 58 the size is the most, nowhere does it press.
The goods came quickly in 16 days. Windbreaker cool, on the river. 50 excellent
Great jacket! I came quickly. Thin, snow-white, the lines are even, the hood is not small. A little the length of the sleeves is too big, probably with a sole. Very happy! Thank you so much!
Very pretty
Excellent windbreaker-at 54 R came very well-even a little freely, sewn neatly. The store and I recommend it.